Zelist Monitor can be a useful tool for corporations and multi-brand communication agencies with complex monitoring needs (multiuser accounts, media or brand monitoring, advanced filtering, custom exports, integration options with different applications, etc.), but also a handy tool for small business sector and medium-sized or an easy to use solution for start-ups.
We implemented a new feature at Zelist Monitor: monitoring comments added to blogs via Facebook social plugin, along with the previous types of sources: media, media reviews, Blogs, Twitter, Facebook pages and public groups, the most important forums in Romania.
This functionality is available in "Blog comments" section.
In August, there were recorded over 9,000 comments made through the widget on the over 280 monitored blog.
The advantage of this new feature is that the communication problems can be identified and solved more easily by the brands.
Comments made through Facebook have in their right the profile picture of the person who commented and a link to their profile. Also, right next to the profile picture: "Comment on [Source] by [ Name Surname user]".
Comments made via the comment feature available on the blog will display, instead of the user's profile picture, a general logo and will not have the name of the one who added the comment.